Shipping policy

SHIPPING POLICY

Thank you for shopping with VORIQ. This Shipping Policy explains how we process and ship your order.

ORDER PROCESSING TIME
Orders are typically processed within 1–3 business days after payment confirmation. Processing times may be longer during high-demand periods or promotions. You will receive a confirmation email once your order has shipped.

SHIPPING RATES AND DELIVERY ESTIMATES
Shipping charges and estimated delivery times are calculated and displayed at checkout based on your delivery address and the shipping method selected. Delivery estimates are approximate and are not guaranteed.

ORDER TRACKING
Once your order ships, you will receive a shipping confirmation email with tracking information, where available.

INTERNATIONAL SHIPPING
For international orders, you are responsible for any customs duties, taxes, or import fees charged by your country. These charges are not included in the item price or shipping cost and are collected by the carrier or relevant government agency.

SHIPPING DELAYS
VORIQ is not responsible for delays caused by the shipping carrier, customs processing, weather, or other events outside our reasonable control. If your order is significantly delayed, please contact us and we will do our best to assist.

ADDRESS ACCURACY
Please ensure your shipping address is complete and accurate at checkout. VORIQ is not responsible for orders delayed or lost due to an incorrect or incomplete address provided by the customer.

LOST OR STOLEN PACKAGES
VORIQ is not liable for packages confirmed as delivered to the address provided at checkout but lost or stolen thereafter. If you believe your package was lost in transit, please contact us and we will work with the carrier to investigate.

DAMAGED ITEMS
If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging so we can resolve the issue.

QUESTIONS
If you have any questions about this Shipping Policy, contact us at support@voriq.co.